Privacy Policy

Information We Collect

We may collect personal information that you voluntarily provide to us, including:

• Name
• Phone number
• Email address
• Home address
• Information submitted through contact forms
• Employment application details
• Insurance information (when applicable)

If you become a client of Five Star Home Health Care Agency, we may collect health-related information necessary to provide services. Such information is protected under HIPAA and handled in compliance with federal and New York State regulations.

We may also automatically collect certain technical information when you visit our website, including:

• IP address
• Browser type
• Device information
• Website usage data
• Cookies and tracking technologies

How We Use Information

• Respond to inquiries
• Provide requested services
• Coordinate home health care services
• Process employment applications
• Improve website functionality
• Communicate important service updates
• Comply with legal and regulatory requirements

We do not sell or rent personal information.

HIPAA Compliance

Five Star Home Health Care Agency complies with the Health Insurance Portability and Accountability Act (HIPAA). Protected Health Information (PHI) is safeguarded using appropriate administrative, technical, and physical protections.

Data Protection

We apply reasonable administrative, technical, and physical safeguards to help protect personal data from unauthorized access, disclosure, or misuse. Access to sensitive information is restricted to authorized personnel only.

Third-Party Services

Our website may use trusted third-party services such as analytics tools, hosting providers, and communication platforms. These providers process data only as necessary to perform their services and are subject to confidentiality obligations.

We are not responsible for the privacy practices of external websites linked from our site.

Your Rights

You may have the right to:

• Request access to personal information
• Request correction of inaccurate information
• Request deletion where permitted by law
• Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Contact

If you have privacy questions, contact us at: